What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera
Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …
ITIL - Wikipedia
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …
What is ITIL? - ServiceNow
ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …
ITIL Framework: Key Concepts, Processes and Benefits
Sep 25, 2025 · ITIL provides a defined approach to IT service management, offering guidelines, best practices, and processes to ensure that IT services align with the needs and goals of the …
What is ITIL? A guide to the IT Infrastructure Library
Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …
What is ITIL? Your guide to the IT Infrastructure Library - CIO
Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build …