What Is CRM (Customer Relationship Management)? | Salesforce
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …
What Is a CRM? (CRM Meaning, Definition & Examples)
Oct 2, 2025 · • CRM stands for customer relationship management—both a strategy and the software that powers it. • It keeps all your customer info, conversations, and sales tasks in one place. • A good …
Customer relationship management - Wikipedia
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, CRM often …
What Is a CRM? And How Does It Help Businesses? - Coursera
Jul 28, 2025 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make the best …
What is a CRM System? | Microsoft Dynamics 365
CRM stands for customer relationship management. It refers to the strategies, software solutions, and processes that organizations use to manage and improve customer relationships and optimize sales, …
What is CRM (customer relationship management)? - TechTarget
Feb 12, 2025 · CRM integrates tools, processes and strategies to manage and analyze customer data across multiple channels. A CRM allows businesses to gather and organize customer data such as …
What Is CRM? Complete Guide for Business Leaders
Dec 4, 2025 · What is CRM? This comprehensive guide covers CRM definition, types, core features, key benefits, real-world uses, and implementation tips for leaders.