If your HP printer is displaying a “scanner failure” or “unable to scan” error message, follow the steps in this video to troubleshoot potential scanner hardware and software errors.

Learn how to fix HP scanner problems and other issues related to scanning quickly and easily with HP automated support tools and our Virtual Chat Agent.

Need Windows 11 help? Check the information on compatibility, upgrade, and available fixes from HP and Microsoft.

May 27, 2025 · Due to this potential vulnerability and HP Print and Scan Doctor for Windows reaching end-of-support life, the software has been removed from hp.com.

HP Scanjet Enterprise 7000 s2 - Scanner errors Scanner errors For help responding to an error, see the appropriate topics below.

HP printers - Scanner not found or connected (Windows, macOS) When you try to scan in Windows or macOS, the computer or scanner cannot be found and the scan fails.

If your HP printer is displaying a “scanner failure” or “unable to scan” error message, the scanner is experiencing issues. Follow the steps in this video to troubleshoot potential scanner …

"Device was not found," "failed to complete the scan," "scanner communication cannot be established," or other communication errors are received in the HP Scan app after updating to …

HP LaserJet Pro Printers - 'Scanner Error 22' displays A Scanner Error 22message displays on the printer control panel for your HP Color LaserJet Pro MFP M176n, M177fw, M1212nf, or …

Jan 3, 2022 · The printer has experienced a laser scanner error.