Hello Everyone My question is: Whether payment for custom order is to be refunded? What to do if custom order or personalized order is not acceptable in my shop policy and if buyer files case on etsy? A buyer had placed a custom order. From 24th …

Feb 24, 2012 · I made a sort of "catalog" like you said, in a three-ring binder. It has pictures of previous work as well as all of my currently available fabrics (it took a lot of ink to print that!). I then created a custom order form and I keep that in the back of the binder -- people fill out the form, pay then, and I tell them when the item(s) will ship.

Sep 25, 2020 · I just joined Etsy and made my first T-shirt sale on September 15! So hooray for me, but now it's September 25 and the order status is still "Waiting for Fulfillment" (they haven't started fulfilling/shipped out the package from their US facility), and it's really giving me anxiety since this is my first customer and I really don't want to ...

Customer purchased an item before midnight, it shows up under 'Orders & Shipping' but the money is not showing up under 'Payment Account' AT ALL, not even as pending it just isn't show up at all. Item #1410898972 Maybe an Etsy Admin can help please? Thank you!

Apr 26, 2021 · Agreed. Wood and articles made from wood are not "banned" but must have the correct certification as to treatment and, although, technically, the Buyer is responsible for anything they "import" into Australia, it is the Supplier/Packer who must provide this at …

Oct 15, 2021 · I received an order back from the Royal Mail this morning. It is a 2nd class large letter and it has two stickers on it. One sticker marked ‘not called for’ and the second ‘fee to pay’ of £3.50. I’m so confused because I send out about 20 orders a day, all similar items in large letters and none hav...

Dec 23, 2022 · Hi everyone I wanted to know if anyone else was experiencing this. I started my shop in Jan 2021, and I am still selling the same product same quality, and better packaging. I have made over 400 sales in the past 2 years, and up until November this year, I have always received a 5-star review.

Aug 30, 2022 · Any good accountant wants to reconcile each deposit. Besides that, we should be able to see how the deposit is calculated in order to confirm it's accuracy. Has anyone used the QuickBooks/Etsy integration? Does it import every .20 transaction as an entry? We have over 14,000 products and every 4 months we have a $0.20 transaction for each of those.

Sep 17, 2022 · I'm having this issue and others have been on the forum. I haven't changed my bank for years so it definitely isn't that.

Is Etsy doing something new with how orders will appear? I have an order showing on the Etsy app on my cell phone but it does not appear on the desktop, which means I can't use Etsy shipping! I also noticed the buyer's address cannot be confirmed by USPS. What should I do?