Nov 13, 2025 · What is an operating model? An operating model is the backbone of any organization. It outlines how the company delivers value to its customers, operates on a day-to-day basis, and …

Aug 30, 2023 · An IT Operating Model defines how IT functions will deliver value to the broader organization and how they will operate on a day-to-day basis. It encompasses the structures, culture, …

Sep 12, 2023 · What Is An IT Operating Model? An IT operating model works closely with an organization’s IT framework but serves a distinctly different purpose. IT operating models are used to …

An IT operating model (ITOM) defines how the IT organization contributes to achieving the enterprise’s strategic objectives. All IT organizations have an IT operating model — whether global and …

Every business is feeling pressure to evolve beyond traditional ways of working to create a modern, competitive, business technology operating model. This report examines the changing role of …

An operating model serves as the cornerstone of successful IT service delivery in any organization. It's the blueprint that defines how an organization creates and delivers value through its operations.

Jun 10, 2019 · To keep pace with this evolution, the technology function’s operating model should enable more agility, collaboration, and product and customer focus. This report will provide …

In this paper, we systematically review both academic and practitioner literature to understand the discourses on ITOMs. Our findings show 5 ITOM themes and 13 components that foster the IT …

These initiatives put operating models and talent at the heart of how CIOs turn strategy into business outcomes. These moves align with what we call the operating model step in our value cocreation …

To navigate this dynamic environment effectively, you must adopt an operating model that is not only robust and scalable but more broadly “future-ready.” To illustrate, KPMG developed what it calls the …