This article covers most common issues related to Bluetooth such as Bluetooth not pairing, Bluetooth audio issues, missing Bluetooth and more, along with step-by-step troubleshooting solutions for each.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. Here's a few of the more common ones.

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …

If you are having trouble with your microphone features, the following information can help you troubleshoot and resolve issues.

Provides steps to take when a Bluetooth mouse stops responding after waking from sleep or if multiple Bluetooth mice are connected to the PC.

Learn how to use a screen reader to troubleshoot common issues with Bluetooth in Windows.

If you are using a Windows 10 device, start by running the automated audio troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most audio problems. If you are …

To remove the device, open Settings, and then select Bluetooth & devices > Devices. Under Wireless displays & docks, select the wireless display, or adapter you want to remove, then select Remove …

Before starting, make sure that the Windows 11 device supports Bluetooth. For more info on how to check, see Fix Bluetooth problems in Windows. For help with adding non-Bluetooth devices, see Add …

Make sure accessories that use Bluetooth® wireless technology are paired correctly with your Surface. For step-by-step guidance on resolving Bluetooth issues, see Fix Bluetooth problems in Windows. If …