Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

The rental car company has employed an AI-powered scanner that analyzes whether damage has been done to its vehicles upon ...

Critics are taking aim at the rental company after multiple customers say they were billed hundreds of dollars for minor ...

Hertz uses a new AI scanner that automatically detects any scratches, dents or damages. The new technology has worked out ...

Hertz announced its use of the AI scanners back in April. It's partnered with Israeli ex-defense and current AI vehicle inspection system company, UVeye.

Hertz has begun using AI scanners to check on potential rental car damage. In at least one instance, a driver said the AI seemed to have gone too far.

Hertz faces backlash as its new AI scanners charge customers hundreds for minor, disputed car damage. Drivers report ...

TheDrive just reported on one renter’s experience with this new AI system, and it’s already causing concern. Patrick rented a ...

Hertz customers are complaining they were charged hundreds of dollars for minor scrapes and dents that were detected by the ...