Toyota dealership receives specially-written poem from satisfied customer Retiree Karen Corradi was blown ... ‘I am always kept in the loop by professional staff on the day of service and MOT. In such ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

The Dreamville boss followed The Come Up‘s DSP arrival with the release of his sacred The Warm Up mixtape to streaming services for the first time on Friday (Nov. 22). Explore Explore J Cole See ...

Antarctica’s melting ice sheets may retreat faster as warm seawater intrudes underneath them. Warming ocean temperatures could also lead to a “runaway” feedback effect that allows warm ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

It happened by accident, as some of the best kitchen discoveries do. And it started with yet another attempt to find a way to make a green vegetable appealing to our teenage son. His relationship ...

Is it true that drinking alcohol makes you warm? Don’t be fooled by the legend of a Saint Bernard toting a barrel of brandy to freezing hikers in the snowy Alps. Alcohol may make you feel warm ...

We also discussed the disruptive force of AI in customer service. If you want to skip our detailed analysis, head straight to the 10 Highest-Paying Customer Service Jobs in the US .

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

“It can be something as simple as remembering a regular customer’s order,” she says. For a quick service food outlet like Dunkin’, that transient interaction with customers means it has ...

That probably has something to do with the fact that McDonald’s has been named the worst fast food chain for customer service. One of the debates about fast food is whether people care enough ...

Timmia McIlwaine began working as a customer service representative for a major airline 11 years ago, and she remembers often going nearly a month without handling a single angry call.