The Bank of the Philippine Islands (BPI) solidified its position as a leader in customer experience innovation after securing ...

Standard Chartered (STAN ... the gap between traditional finance and cryptocurrency through bringing its service up to the level one would find at a TradFi institution. The prime broker also ...

Now, they’re going all-in on accountability and setting a new standard for transparency and customer service. “The ability to retire with peace of mind is a really big deal,” says Rakesh ...

An enjoyable experience for the customer is constructed based on providing exceptional customer service, which includes a variety of interactions with the client to enhance the customer’s ...

announced today it has earned the International Customer Service Standard (ICSS) Gold Certification by the Customer Service Institute of America (CSIA). This follows ISN’s first Gold ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

The most popular phrase in the customer service world is “The customer ... that are directed at improved customer experience. Standard Chartered, evidently, through mouth-watering propositions ...

As we celebrate Customer Service Week, it's essential to highlight what truly fuels successful customer relations-trust, consistency, and quality. At the Kenya Bureau of Standards (KEBS), we ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

SC Ventures, the fintech investment and venture arm of banking group Standard Chartered ... planned to offer a tokenized securities custody service for institutions. Last month, Singapore ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Those were dark days in airline customer service, with so many travelers desperate to figure out alternative plans. The present is not much brighter. In recent months, airlines around the world ...