Common use cases of AI in the supply chain illustrate the benefits for companies of integrating AI into their operations.

Report] Discover how leaders are maximizing their CX using 3 top AI trendsAI continues to rewrite customer service rules and the smartest companies aren't waiting to catch up. They want to get ahead ...

We assign Veeva’s commercial solutions a wide moat based on customer switching costs. Veeva CRM is Veeva’s cloud-based customer relationship management platform. It markets to pharmaceutical and ...

In today’s fast-paced and highly complex technology landscape, operations teams face the challenge of managing vast amounts ...

Missteps in AI adoption—caused by unclear goals, insufficient planning or overconfidence—can lead to wasted resources and ...

We recently published a list of Jim Cramer Had These 21 Stocks on His Radar. In this article, we are going to take a look at ...

To improve business operations, you need to look closely at what you're doing now. This helps you find ways to do things better. It lets you make smart choices based on data, cut costs, and work more ...

An AWS tech stack can aid business growth and facilitate efficient operations, but misconfigurations have become all too common and stall this progress.

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center ...

Ford Pro is working to transform the way its customers interact with the brand. From its data collection to its fleet ...

NYSEG and RG&E are under scrutiny following a state audit that revealed significant shortcomings in their operations and ...

Restaurant and foodservice fleet managers are adopting innovative technologies that are revolutionizing how perishable goods ...