Spring is the perfect time to take a fresh look at your business operations, identify inefficiencies and implement strategies ...

Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

Luxury brands scale up with roles in Riyadh, Tabuk and Jeddah. 5 hospitality jobs in Saudi: Vacancies at Jumeirah, Rosewood, ...

Common use cases of AI in the supply chain illustrate the benefits for companies of integrating AI into their operations.

Supply chain leaders interested in implementing AI agents should start with clearly defined, limited-scope projects ...

Industrial Pipe & Supply is a PVF distributor, offering a range of products including coatings and tape, fasteners, gaskets and more.

In today’s fast-changing digital world, technology supports almost every business operation. Companies depend on IT infrastructure for many areas. This includes data management, cybersecurity, ...

As part of its preparations to launch and operate its pioneering commercial projects in the New Administrative Capital, ...

In working with Kyndryl to replace its mainframe with the company’s MAX platform, the Virginia Department of Motor Vehicles ...

Digital transformation has become a strategic imperative and is more accessible than ever, regardless of where your company ...

In today’s fast-paced and highly complex technology landscape, operations teams face the challenge of managing vast amounts ...