Retailers across the country are significantly ramping up security measures in an effort to combat rising theft, a move that’s having a noticeable impact on the everyday shopping experience. While ...

Major drugstore chains have locked up a lot of merchandise to prevent shoplifting. But the anti-theft strategy is pushing some customers to wonder: Why even shop here? Locking up so many items ...

A majority of in-store shoppers — 60% — have encountered lock-up merchandise in stores on a regular basis, per a survey of more than 5,000 consumers conducted by data tech firm Numerator.

In a survey, one in five people said they'd go somewhere else to avoid dealing with locked-up merch. For all the conveniences of modern retail, one frustration seems to get more ubiquitous ...