SpendHQ places emphasis on helping procurement teams address an uncertain business landscape, navigating issues such as ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

SpendHQ kicked off 2025 with record-breaking momentum, continuing its rapid, disciplined growth and strengthening its position as a leading AI-driven enterprise SaaS provider.

In today's fast-moving digital world, businesses face a growing need to verify customer identities quickly, securely, and with minimal friction. Whether it's a bank onboarding a new client or an ...

Most onboarding is passive ... Instead of reading about customer service policies, a new hire might step into a simulated customer interaction. Instead of watching a fire safety video, they ...

easyJet confirmed at the time the plane had been diverted due to a "customer onboard requiring urgent medical attention". An easyJet spokesperson said in a new statement: "Flight EZY3366 from ...

But how do you boost customer loyalty? Enter: the onboarding process. After investing thousands of dollars in marketing efforts, your business is finally converting leads into sales. But an ...

Using the Net Promoter Score* (NPS) method to measure customer loyalty, the study found that on average, customers who engage with companies via social media (e.g., following a brand on Twitter, ...