Discover is rolling out a new feature that it says will make online interactions with credit card customer service go more smoothly ... credit bureaus based on a number of factors including ...

In the event that a cardmember’s Social Security number is found on a risky ... Cardmembers can call to speak to one of Discover’s 100% U.S.-based customer service agents.

Hoping to capitalize on consumers’ general frustration with poor customer service, Discover Financial Services today launches a new TV advertising campaign touting its fast response, promising to ...

The Chatham center is beating all other Discover call centers nationwide in customer satisfaction, as gauged in surveys, and is at the top in staff retention, as well. “That tells me we made a ...

Discover received high scores for its customer service and its mobile app, and for accounts that help customers to grow their money. “The direct bank’s value proposition is based on the fact that the ...