Commenting on Salesforce, Inc. (NYSE:CRM) recent $8 billion acquisition of Informatica (NYSE: INFA), Sarah Kunst, Managing ...

A decade ago, a small in-house test group would run its manual scripts after the developers finished coding. That world has disappeared. Release cycles are shorter, customer expectations are higher, ...

Discover how SaaS-based platforms eliminate the complexity of traditional LIMS, offering automatic updates, and improved lab ...

Today, in this Ganoex Nodeon review, we will look at the genuineness of various aspects of the platform to determine if the ...

In today’s fast-paced service industry, cleaning businesses face the daily challenge of managing appointments, teams, clients, and tasks all while maintaining top-notch customer service. Traditional ...

Legacy IT is a drag on profits and innovation but AI agents will help companies rebuild their processes better than before, ...

Running a small business in 2025 is exciting—but it’s also tough. We’ve got to juggle marketing, finance, customer service, ...

The department is on the hunt for customer relationship management system and contact centre as a service suppliers, ...

Ford is recalling more than 1.124 million vehicles, according to the National Highway Traffic Safety Administration. For a ...

German sportswear giant Adidas has confirmed that a third-party breach compromised customer data amid ongoing cybersecurity ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

In sum, the data corroborate Snowflake’s assertion that its revamped go-to-market engine is landing meaningful net-new ...