MarketersMEDIA Newswire has been recognized as a 'High Performer' and 'Best Support' in G2's Winter 2025 report, highlighting ...

Next-generation AI models by Musk and Altman reshaping industriesInnovative AI features from Grok 3.5 and Codex transforming ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill ...

Klarna is re-evaluating its AI-driven approach, planning to rehire human staff to enhance customer service quality after ...

Swedish fintech company Klarna is reversing its decision to replace human employees with AI after facing declining service ...

By J. N. HalmWith its forts and castles lined along the coast from the tip of the Western Region, all the way to the Volta ...

Apple Inc. made an unusual pitch in its bid to save a lucrative search partnership with Alphabet Inc.’s Google, saying that the deal might not be necessary in the long run and that even the ...

It does not necessarily reflect the view of The Herald. Bexley Council has launched its 2025 Customer Experience Survey. The council is asking all users of its services to provide feedback on ...

AI can reduce costs — but done wrong, it alienates customers. See how forward-thinking brands are blending automation with authentic support. The post AI improves customer service only when it ...

22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group 17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management ...