Silverback Chatbot has officially expanded its product offering with the advanced development of its “AI Agent” feature, a ...

Rocket CRM has announced continued development and deployment of its CRM automation system, providing a structured and ...

In the high-volume world of online retail, stakes are high when it comes to ensuring great logistics. Thomann does that with ...

Google's AlphaEvolve is the epitome of a best-practice AI agent orchestration. It offers a lesson in production-grade agent engineering. Discover its architecture & essential takeaways for your ...

Twenty years ago, handling clinical data was a tedious, unorganized process—until REDCap, a “big dumb container,” put in ...

In an era where technology evolves at lightning speed, financial tools and platforms have grown increasingly sophisticated.

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Customer experience is key for an OEMs success which is why Mazda, has recently been ensuring its training approach is of the ...