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Shoppers have been unable to place orders on the M&S website for more than two weeks, following a cyberattack that disrupted ...

Learn how to leverage AI for passive income. From digital products to automation, find out how to earn money while you sleep.

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call centers and contact centers alike must adapt—moving beyond basic support to deliver faster, more intelligent service that meets rising customer expectations. Yet many still struggle with ...

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As banking shifts to an increasingly digital landscape, companies are developing new tools to meet their clients’ demands and ...

Acknowledging customers’ demand for convenient and personalised experiences, a giant hypermarket chain has introduced several tools, including one that helps customers find the most relevant products ...