COPC QPO is designed for both internal and outsourced customer service providers who wish to outsource their quality function and to deliver consistent, high performance contact center services ...

COPC, a customer experience management consulting company based in Winter Park, Fla., had struggled for years to recommend a quality assurance monitoring system to its clients before it decided to ...

Central Ohio Primary Care Physicians And Area Medicare Health Plans Partner Through COPC Senior Care ... population health model designed to provide higher quality, more efficient care for local ...