Client Success Club is making it easier for individuals to land well-paying remote Client Success Manager (CSM) positions. This program caters to those who want to work from home while earning a good ...

(Kids love robots.) Customer service chatbots are notoriously aggravating as they waste time hitting you with questions that trap you in prompt loops, often designed to delay and deflect you from ...

This is contained in a statement by the Group Manager, Marketing and Communication ... from May 4 onwards have been reinstated. “Our Customer Service Team is actively reaching out to affected ...

Our Customer Service Team is actively reaching out to affected passengers to facilitate rebooking and alternative travel arrangements where necessary.” ...

The National Weather Service will resume translation services for non-English speakers starting Monday, reversing a controversial cut that came earlier this month. Damage left by a reported ...

Dave Sidaway Montreal Gazette Service on the métro’s Orange Line was returning to normal Friday morning after being interrupted for about 45 minutes between the Berri-UQAM and Henri-Bourassa ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would swiftly improve the agency’s customer service and slash its payment ...

Photo Illustration: WSJ The federal agency that administers Social Security benefits is facing a customer-service mess. The Social Security Administration is cutting staff, restricting what ...

Apollo Global Management and fintech-focused Motive Partners have agreed to set up a client-services company designed for use by institutional investors and other asset managers looking to ...

Jay Hummel, host of "The Deep Dive" on Investopedia, is on a mission to help the advisory profession become more valuable for clients and better position itself for the future. His twice-monthly ...

By Dave Brooks Wasserman Music has hired five key executives to expand its client service offerings worldwide, the company announced Wednesday (Jan. 29). “As our clients’ needs continually ...