AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds, but customers are walking away from chatbot interactions feeling underwhelmed. Most companies ...

The new study finds that despite rapid adoption, AI chatbots provide only modest productivity gains—saving about 3% of work ...

In fact, over 72% of respondents in a recent UJET survey reported that ... technology. Can chatbots really resolve service issues, and deliver satisfaction for customers? Consider these statistics ...

--(BUSINESS WIRE)--Conversica, Inc., the leading provider of AI-powered conversation automation solutions for enterprise revenue teams, announced the findings of a new survey titled Chatbot ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of ...

The majority of American workers feel satisfied and secure in their jobs, according to a new survey, and few say they ... extradition to New York. 2️⃣ Chatbot lawsuit: The parents of an ...

According to new research from Stanford University, the popularization of A.I. chatbots has not boosted overall cheating rates in schools. In surveys this year of more than 40 U.S. high schools ...

according to a new survey, and few say they expect to look for a new role in the coming months. But nearly a third say they’re not happy with their pay. 2️⃣ Chatbot lawsuit: The parents of ...