A guest said the Carnival Jubilee’s cabin wasn’t cold enough. Heald responded and also set expectations for summer cruises.

When it comes to bachelor party planning, the expectations can be high and the group chats chaotic. You need something that's fun, low-stress and primed for great stories — but that ideally doesn' ...

Does bed orientation matter for seasickness on a cruise? One guest wants a guarantee before they book on Carnival Venezia.