Amazon CEO Andy Jassy shared his worries and plans during the company's first-quarter earnings call. "It's hard to tell ...

Howell police are urging residents to contact them if they have any information after an incident left one victim out $35,000.

A good starting point, if you receive a phone message or text that seems dubious, is to check that company's or agency's ...

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

A new survey has shed light on the varying quality of customer service experienced by individuals contacting call centres ...

Amazon is finally fulfilling some unresolved returns and issuing refunds to consumers. Will you get paid? Here's what to know ...

To access Amazon’s Customer Service Help Page ... When customers call this number, a bot picks up the phone and eventually connects them to Amazon staff, depending on the type of query that ...

You will instead need to contact Amazon customer service, which according to many ... customers can specify which phone number the rep should call. Still, online-chat waiting times aren't bad ...

Most of these third-party sellers on Amazon also handle their own customer service. This means that ... or custom order requests — it's often best to contact the seller directly instead of ...

Bob Solomon was counting the hours until he could start counting sheep in the new queen-size bed he'd ordered from Amazon ... by the time consumers contact customer service, they've exhausted ...