Defense, finance, tech, and healthcare are thought of as the “riskiest” industries — but the retail sector is more vulnerable ...

Law Roach revealed that an employee at The Dominick Hotel helped him remove his $4,500 Christian Louboutin cowboy boots when they got stuck on his feet. Watch the video here.

In retail and ecommerce, where seamless logistics and personalized experiences are the norm, address data quality plays a ...

A Melbourne woman has ignited a fierce debate about declining customer service in Australian retail, claiming that not a ...

So, there you have it — just a glimpse into the sometimes weird and worrying world of customer service. Whether you're ...

Retail’s workforce contraction isn’t reversing anytime soon. Brands that succeed will focus on tools that empower smaller ...

(WKBN) — A man accused of armed robbery and his wife are facing forgery charges after allegedly passing bad checks at grocery stores ... providing power washing services to local Amish families ...

But have you considered the lasting impact of bad customer support ... Success In the dynamic landscape of online retail, the importance of stellar customer service has been clearly underscored. Your ...

Retail media growth. Retail media has grown into a $128 billion industry, expected to surpass TV advertising. Customer experience impact. Irrelevant ads clutter ecommerce pages, which decreases ...

While working at the Returns desk, she says a customer asked for an employee to help them with grills in the Garden section. So, Mini Made called for their fellow employee on the intercom.

Pandora struggles with poor brand positioning in China, which may prove long and difficult to fix. Further, historically European luxury companies have been much more successful in China compared with ...

I have lost count of the number of people I have met in Malaysia who had experienced poor customer service after buying a defective item. Regardless of whether it’s a washing machine ...