Jill Avery is a senior lecturer of business administration and the C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. Explore HBR HBR Store ...

A better way to find your next CEO by Claudio Fernández-Aráoz, Gregory Nagel and Carrie Green In August 2013, Steve Ballmer abruptly announced that he would step down as chief executive of ...