For B2B marketers, customers expect seamless digital experiences that respect their preferences while providing smoother, ...

This article explores seven major trends expected to define the future of B2B commerce based on insights from Forrester, IDC, ...

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, ...

EY has launched EY Studio+, a globally integrated offering that will combine the organization's full spectrum of services ...

Zaelab (the "Company" or "Zaelab"), the leading provider of digital transformation solutions for business-to-business ("B2B") enterprises, today announced the European launch of Portul, a B2B ...

Cisco report predicts agentic AI will manage 68% of customer experience interactions by 2028, transforming CX with ...

Why B2B marketers need to prioritize customer ... Our sales and marketing organizations were built around this customer experience. There was a clear buying phase, then a clear service stage ...

From values to visual identity, this article explains what a brand really is – and why it’s far more than a name or a ...

And most customers who suffer a bad customer experience spread negative word-of-mouth. Recent research* conducted by B2B International found that only 14% of large B2B organizations are truly customer ...

The future of B2B CX is set to be defined by innovative solutions that ... Voice search and conversational AI are also becoming integral parts of the customer experience landscape. Voice interfaces ...

B2B buyers’ main pain points during the purchasing process are inaccurate pricing and shipping costs (40 percent), slow ...

Learn more at www.datacor.com About mezzeIQ mezzeIQ provides an advanced B2B software platform designed to offer an Amazon-like self-serve customer experience for food manufacturers. By ...