Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

While employees receive extensive training on how to remain calm and speak to people in crisis, there’s no doubt that some ...

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Vigo County 911 dispatchers say they are feeling overwhelmed as call volumes continue to rise. And they’re not alone—911 ...

If it keeps bleeding, tell her to keep firm, steady pressure on it. Do not move him. Reassure him that help is on the way.

Hillsborough County Sheriff's Office celebrates the graduation of new 911 dispatchers after rigorous training.

The improved times come as state lawmakers are pushing for a multi-million -dollar overhaul of antiquated 9-1-1 system.

Dispatchers say they were told in August that no scheduling changes would take place in 2025, however the abrupt change has blindsided staff.

On Tuesday at Fort Wayne City Council, something was done about Fort Wayne and Allen County’s 911 call system becoming ...

The Effingham County 911 Board Tuesday approved the purchase of new console furniture for the County dispatching point. The furniture from Xybix will replace the original furniture that has been in ...

When individuals in crisis call 911 in Minnesota, “Travis’ Law” requires dispatchers refer mental health calls to trained crisis responders where available. In 2024, 5 INVESTIGATES ...