In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

The coffee chain has announced a change in its policy, which previously allowed customers to use restrooms without buying ...

The coffee chain wrote that "Starbucks spaces are for use by our partners and customers," including cafes, patios and ...

Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.

"Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms," Starbucks said.

Starbucks visitors must now buy something to sit in its cafes or use the restroom, reversing the chain's open-door policy ...

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...