In this three-part series, we’re diving deep into the world of Intelligent Virtual Agents (IVAs) and their transformative impact on customer service. We’ll explore how these AI-powered assistants are ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced it has launched RingCX™ for Salesforce Service Cloud Voice on ...

In high-volume, high-stakes contact center environments, disjointed voice systems slow down service, frustrate agents, and make it harder to deliver the kind of experience today’s customers expect.

A 25 year veteran of RingCentral, Alex Shteyngolts is responsible for leading the company’s worldwide product engineering development, systems and quality teams. During his long tenure, he has been ...

Moving from an outdated, on-premise telephony environment to RingCentral’s cloud-based unified communications solution has freed up Legal Aid ACT’s staff to work from anywhere and established a ...

Replacing a complex, outdated and costly set of services with RingCentral’s cloud-based telephony platform has simplified and streamlined communications for leading real estate and property management ...

From PABX to Cloud: How Staughton Group Transformed with RingCentral We closely analyzed both Microsoft Teams Phone and RingCentral, and the maturity and cost of the RingCentral solution were the ...

If any other public sector colleagues out there are in the process of reviewing their telephony and looking at their systems and processes, I would strongly say take a look at RingCentral. Come and ...

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Tracks calls, SMS, contacts, and communications in Google ...

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Tracks calls, SMS, contacts, and communications in Google ...

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Tracks calls, SMS, contacts, and communications in Google ...

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Tracks calls, SMS, contacts, and communications in Google ...