Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

The rental car company has employed an AI-powered scanner that analyzes whether damage has been done to its vehicles upon ...

One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he ...

Critics are taking aim at the rental company after multiple customers say they were billed hundreds of dollars for minor ...

The tech has the potential to make renting a car quicker and easier—or more frustrating. In one instance in Atlanta, it's ...

Hertz uses a new AI scanner that automatically detects any scratches, dents or damages. The new technology has worked out ...

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees ...

The rental car company's AI-based scanners are being rolled out across the U.S., but a report suggests they could add extra fees to the inspection process.

Hertz has begun using AI scanners to check on potential rental car damage. In at least one instance, a driver said the AI seemed to have gone too far.

Hertz announced its use of the AI scanners back in April. It's partnered with Israeli ex-defense and current AI vehicle inspection system company, UVeye.