Say thank you – out loud, in writing, in public. It costs nothing, and it earns everything: trust, morale, retention. And if you’re a business owner or executive, hear this: culture starts at ...

I’ve used thank you notes in my business for over a decade and even received referrals from people I’ve met at networking events because they were so impressed by my immediate follow-up notes!

A simple thank-you message will make your customers feel valued and appreciated because it goes beyond selling and instead emphasizes relationships. And with a small business, these relationships ...

Sending a thank-you note is a way to express gratitude for an interviewer's time. This note can be sent via email and doesn't need to be a physical card. Three career coaches told Insider why ...

Also, thank-you notes should be kept brief ... Get a brief on the top business stories of the week, plus CEO interviews, market updates, tech and money news that matters to you.

For me, the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to handwrite thank you notes to our customers. My brother ...

Some gestures are timeless, such as sending a thank-you note. With the season of giving upon us, perhaps we need a reminder that gratitude shouldn’t be reduced to a text message full of emojis.

First and foremost, an individualized thank you card promptly reinforces your gratitude for a customer's business. Many people enjoy an old-fashioned card because they can glance at it instead of ...

DEAR MISS MANNERS: My mother raised me to send a thank-you note when I received a gift. I am a new business owner and I have sent out holiday gifts to my 65 clients. Since then, my inbox has been ...