Strategic Communications Africa Ltd. (Stratcomm Africa), in partnership with Global Info Analytics, has officially unveiled ...

90% of Canadians say that a bank's customer experience is as important as - or more important than - its products and services. Canadian consumers largely approve of their banks' communication methods ...

Market Overview: The magnetic levitation centrifuge market in Vietnam is experiencing growth, driven by factors such as the increasing demand for advanced laboratory equipment, the need for precise ...

Market Overview: The business intelligence platform market in Vietnam is witnessing significant growth, driven by factors such as the increasing importance of data-driven decision-making, the digital ...

The Global AI in Cellular Networks Market is on a robust growth trajectory, driven by increasing AI adoption and 5G expansion ...

In a landscape where consumers rarely give second chances, real-time behavioral intelligence is becoming the new foundation for exceptional customer experience.

Employers should audit their rating systems for bias and offer other ways for customers to provide more detailed reviews, ...

By Buertey Francis BORYORStratcomm Africa in partnership with Global Info Analytics has launch a new report- aimed at helping businesses understand how customers feel about their brands, on May 14, ...

Customer experience is no longer a soft business function—it is the economic backbone of modern enterprises, dictating ...

Bexley Council has launched its 2025 Customer Experience Survey. The council is asking all users of its services to provide feedback on their customer experience. This follows the introduction of ...

Commvault, a leading provider of data protection solutions, says a nation-state threat actor who breached its Azure environment didn't gain access to customer backup data. Listed on NASDAQ since ...

Report an issue for the first time If you are reporting something ... taken by the City’s staff in responding to a customer request or enquiry. Examples of a complaint can include where the ...