Stats in new eCommerce sentiment report illustrates the skittish nature of online shoppers. Alice Peacock reports ...

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When most people think of destination shopping in West Virginia, their minds might drift to charming boutiques in Lewisburg ...

The yellow bollards standing guard outside aren’t just there for decoration – they’ve seen things, protected the storefront from countless distracted parkers, and silently witnessed the parade of ...

Costco is now testing a new “scan-and-go” checkout option aimed at reducing long lines and streamlining the in-store shopping ...

The technology testing aims to improve shopping experience as competitors Sam's Club and BJ's already offer similar features.

Customer service refers to the assistance an organization offers to its customers before and/or after people buy or use its ...

When you consider that Costco has close to 143 million members, it stands to reason that its checkout lines may be a little ...

Desperate parents have been reduced to watering down formula to feed their babies due to the high cost of infant milk.

They've started testing scan-and-go technology at Costco, which would help speed up lines or even eliminate them altogether.

An investigation involving Consumer Reports found expired price labels that led to overcharges on more than 150 grocery items ...