"Now, by the time consumers contact customer service, they've exhausted the many ways available to find an answer," Goodman says. "That means they're likely dealing with a complex issue that by ...

ALTON, Ill. — American Water Resources LLC plans to close a call center in Metro East, costing dozens of workers their jobs.

Midea has recalled popular U-shaped air conditioner models due to risk of mold. Consumer Reports explains how to apply for a ...

Call MOHELA's customer service department with any questions: 888-866-4352. Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take ...

Part of giving good customer service is giving accurate information even if the customer does not plan on making a purchase that day. By being able to give clients accurate inventory information ...

Others complained that they couldn’t work or study because of the internet blackout, and are asking their providers for support The blackout has also affected emergency service phone lines, as the ...

Police say a pair of scammers successfully tricked a JPMorgan Chase customer into handing over hundreds of thousands of dollars. The unnamed 61 year-old female victim received a phone call from ...

to contact one pilot, who was able to tell other pilots to change frequencies because four frequencies from the two main towers were already out of service, and subsequently the backup fifth ...

11:15 am Thursday: Main city-county phone number down, city staff voicemails also unavailable People wanting to call government numbers in Lyon County or the city of Emporia are not having much ...

They said some customers have reported that a fake number is shown on ... customers where someone on the phone will demand payment or they will shut your service off, and out of fear, they go ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. There was a time, not too long ago, when customer service carried a certain elegance.

The Senator has further stressed the need for telecommunication companies in the country to devise 'creative' ways in which they can protect customer data ... further called for the limitation of the ...