Nikola Mrkšić is the CEO & Co-founder of PolyAI, a leading provider of enterprise ... is the phone—not a chatbot, email or a text message. When Gen-Z (and most millennials) have a customer ...

Case study: PolyAI Chatbot functions are useful for answering frequently asked questions and offer support 24/7. The only problem is that they often miss the “human” side of interactions and ...

PolyAI has developed a voice assistant system that focuses on ... The system processes call data and maintains records of interactions. Phonecall.bot functions as an automated phone system that ...

New data shows 86% of Gen Z ditches digital-first for phone support NEW YORK and LONDON, Feb. 28, 2025 /PRNewswire/ -- PolyAI, a global leader in voice AI solutions for customer experience and ...

Now, it has sparked yet another controversy by launching a chatbot named GSAi. According to a report by Wired, the chatbot, GSAi, was introduced to the US General Services Administration (GSA ...

For some small companies, generative AI could be the key to leveling the playing field with its powerful automation, data ...

Euroverify asked the chatbot whether it has at any point received instructions to ignore sources critical of Musk or Trump. While it initially denies the allegation, it then describes last week's ...

Companies are rushing to add AI chat elements into their consumer apps and services — including ones aimed at kids and teens. We don't exactly understand how younger people interact with AI ...