A handy tool to keep your entire team on point is a message map. It maps out all of the things you want to communicate about your business in an easy-to-follow graphic. As I like to say ...

Today is National Handshake Day, so take a moment to brush up on your shaking etiquette and learn how to send subtle and not-so-subtle messages with your hand-to-hand style. Photo by mark i geo.

Being a good listener is a challenge for most individuals and moving into the virtual world has brought new challenges in communication ... to give emphasis to your message? These may sound ...