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When a retailer offers a chatbot to communicate with customers and solve their queries, or when a bank sends an SMS for ...
Hunter Biden's former business partner appeared Monday for closed-door testimony on Capitol Hill, with Republicans planning to question him about claims that President Joe Biden was directly ...
Klarna CEO Sebastian Siemiatkowski has already used AI to do the work of 700 people at his company, but also had to recruit human workers to perform some high-function jobs. Welcome to the AI future.
An obvious guy for a tech company to scoop up, right? A version of this article appeared in the May–June 2017 issue of Harvard Business Review. Robert D. Austin is a professor of information ...
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