To help you understand what good customer reviews look like – so you know what type will genuinely boost your business’s reputation – we give you 20 solid examples of customer reviews. A good review ...

Although many of the brand’s products meet customer standards, its traditional basil pesto is one that has received a number of negative reviews. Some of the complaints report that the taste is ...

2. Create a Scale Once you’ve logged customer comments from various channels, you’ll have examples ranging from upbeat suggestions to aggressive complaints. Create an intensity scale using ...

Assume the customer is right, and look at what your business did wrong to generate the complaint. For example: Is your return ...

The legal entitlement to payment of a claim or an argument over the validity of a notice of cancellation are two examples of common disputes under a policy. Effective customer complaint handling ...