come as Social Security faces steep personnel cuts as part of Elon Musk’s Department of Government Efficiency’s review while the agency confronts ongoing customer service lapses. Frank ...

13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second ... The ongoing lack of well-trained EV technicians and frontline personnel is a key factor in the ...

Secret Service personnel shot and critically wounded an Indiana man early Sunday near the White House complex, alleging that he brandished a gun after having driven to D.C. in hopes of sparking a ...

Over 350 customer service personnel at Hamad International Airport will be adorned with the new uniform as of today. The journey of the new uniform design started through a partnership with ...

Customer service is the support ... For decades, businesses in many industries have sought to reduce personnel costs by automating their processes to the greatest extent possible.

And I know it didn’t get to this position by delivering poor customer service. According to spa director, Vanessa Carter, getting to the pinnacle of the hospitality industry was no accident.

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

Our opinions are our own. Getting ahold of a customer service representative can be a challenge, especially when it comes to large corporations with many departments. Hilton offers several ways ...

Suumit Shah never liked his company’s customer service team. His agents gave generic responses to clients’ issues. Faced with difficult problems, they often sounded stumped, he said.