About 5 of us trooped there to sample the experience and all of ... and Back-Office Teams For a successful excellent customer service journey both front and back-office colleagues need to know ...

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

ShemeerSulaiman Kunju while working with a leading US member-owned financial institution, led the Synergy Banking Experience, ...

The design kingpin just entered multiple new categories and added more AI. CEO Dylan Field says it’s all still about helping ...

PPC can be quick to activate and drive traffic within a new market. However, there are many factors involved to find success ...

In today’s fast-paced digital world, businesses need to stay on top of their marketing strategies, search engine optimization (SEO) efforts, and overall growth initiatives to remain competitive. The ...

This is an interview with Inge Von Aulock, Founder & COO, Penfriend. Inge, can you tell us a bit about yourself and your journey to becoming an expert in the SaaS industry? Let me tell you how I ...

IDI joins a growing network of technology partners developing integrations with DaVinci through the Ping Identity Global ...

Report Ocean’s latest analysis delves into the “Vietnam Night Vision System (NVS) Market ” Report from 2024 to 2032, covering an array of market facets such as characteristics, size, growth, ...

Axis Max Life Insurance Ltd. {formerly known as Max Life Insurance Company Ltd.} ("Axis Max Life"/ "Company"), has unveiled ...

The WhatsApp Business API is no longer a luxury -- it's a necessity. In a world where over 2 billion people actively use ...