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A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

AT&T uses AI to categorize 40 million customer service calls annually. ChatGPT initially helped but was costly, so AT&T developed a cheaper, faster open-source AI system. This article is part of ...

Coinbase expects to pay $180 million to $400 million relating to remediation costs and voluntary customer reimbursements related to this incident, which saw attackers gain access to users personal ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Nintendo does give users some other options to resolve issues through, such as contacting customer service, about which the company says, "Most matters can be quickly resolved in this manner to ...

Denver Post Newsroom: 303-954-1201 or [email protected] Customer Service: Customer service is open Monday-Friday from 6:30 a.m.-5 p.m., Saturday from 7 a.m.-10 a.m. and Sunday from 8:30 a ...

By Paul Grein Janet Jackson will receive the ICON Award at the 2025 American Music Awards, which will air live from Fontainebleau Las Vegas on Memorial Day, Monday, May 26. The 11-time American ...

“It brought me to the conclusion that I need to be very transparent about my actual plans for this election as a voter. The simplest way to combat misinformation is with the truth,” the star ...

Many said they got more reliable coverage, a bigger data allowance, and better customer service, too. If you’re considering a new plan, you might want a new phone as well. Many wireless ...

Train service in and out of Baltimore has been restored on one track, but delays of about 30 minutes are expected throughout the day along the Northeast Corridor, Amtrak said Tuesday.

complied with a customer’s request for the sign in connection with ordering bottle service. “We are saddened, embarrassed, and frustrated by the deplorable actions of a customer and misguided ...