Agencies have a significant blind spot: a narrow focus on external users, with insufficient attention paid to the internal ...

If you have a special occasion coming up, you may want to order a custom cake. Here's what to know before ordering your cake ...

Residents all over the country could soon experience curtailed postal service because of a 10-year USPS plan called “Delivering for America.” ...

51% of marketers gave their customer service department a 3 or lower ... What are you doing to educate your customer? Here’s some ideas on how to prevent customer service tickets from piling up: ...

has been awarded a prestigious Gold Stevie® Award in the category of Customer Service Department of the Year at the 2025 American Business Awards®. This recognition celebrates the company’s ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

is proud to announce that it has been awarded a Bronze Stevie Award in the Customer Service Department of the Year - Computer Software (100 or More Employees) category at the 19th annual Stevie ...

ROCKVILLE, Md., May 1, 2025 /PRNewswire/ -- Healthcare technology pioneer DrFirst won a Silver Stevie Award in the Customer Service Department of the Year category of the 23rd Annual American ...

PARMA HEIGHTS, Ohio -- City Council is expected to soon approve the purchase of two new service department vehicles. That includes a 2026 Ford F750 truck from Valley Truck Centers at a state purch ...