Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what CRM means and specifically the CRM process. Filmed ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver ...

High ROI is a reality if you have a CRM solution in place. A fully integrated CRM can help your business make even more money ...

LionDesk will remain operational through September, giving users time to migrate to Lone Wolf’s new CRM known as ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools such as code editors or other agents. ServiceNow says that Adobe Inc., Box ...

Industrial and commercial distributor Global Industrial (NYSE:GIC) reported Q1 CY2025 results exceeding the market’s revenue ...

In January 2024, Vidović's team set about creating a customer relationship management system that could ... came to developing a new approach to the CRM, there wasn't a one-size-fits-all solution ...

Customer relationship management software (CRM) provides tools for small businesses to handle customer interactions in a scalable, centralized way. CRM solutions can also handle areas such as ...