Transform your insurance processes with five document generation tools to automate workflows in 2025 and boost efficiency.

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

Accents play a powerful role in shaping perception, building trust and creating a sense of connection between customers and ...

A cover letter introduces you to a potential employer and should accompany your résumé, unless the employer requests otherwise. If there is an option to include a cover letter, we always recommend ...

The phrase “good enough for government work” has long been used to cast doubt on government and civil service workers. The League of Women Voters recently considered the problem at our 2025 ...

I wrote a patriotic letter, thanking whoever received it for their service, and put it in a shoebox with homemade cookies. Duty done. I wasn't expecting to meet my husband like that. A crew wrote ...

Do you remember “customer service”? That was when salesmen and women actually spoke to their customers. A warm smile and a “Good morning” or “Good afternoon” and “How may I help you?" ...

One of the grand joys of being old is dealing with what we’ll call the eccentricities of Medicare. Most prominent, of course, ...

It seems like every time I turn around, my bill has gone up. Comcast’s cable service has gone down so often in the past year that it should be giving its customers a partial refund. Barbara ...

It’s terrifying to see news reports of people being taken from the street, their homes or public places by masked men in unmarked cars. They are being kidnapped and taken to unknown places without ...