Artificial Intelligence (AI) is no longer a futuristic concept for India’s financial sector—it is fast becoming a central ...

Have you ever wondered how your software projects lead to success, while others fail, even though their methodology and tools are almost identical? It’s cultural intelligence, sometimes more often ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds, but customers are ...

Overall satisfaction among travelers on North American ... But it wasn’t a consistent across the board. The survey results showed that passengers who flew economy and basic economy were the ...

Delta won the customer satisfaction survey in the premium economy segment for the third year in a row, followed by JetBlue and Alaska. For the fourth year in a row, Southwest Airlines took home ...

(WJET/WFXP) — The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction ... across the board: The survey results showed that ...

Manila, Philippines — A recent survey conducted by Tangere has revealed that the Office of the President (61.8% satisfaction rating) under the executive branch is the highest rated service branch of ...

Voice AI intake isn’t a magic wand—but with proper governance and change management, it can turn the first “hello” into a ...

The survey, conducted by digital companion platform Joi AI, found that 83 per cent of Gen Z respondents believe they could develop a meaningful connection with a chatbot, while 80 per cent said ...