New Kurmi integrations give IT teams centralized control of user provisioning and call routing in hybrid unified communications environments.

Modern Treasury, the leading payment operations platform for businesses, today introduced Modern Treasury AI to deliver the first AI Platform purpose-built for the unique demands of enterprise ...

"We made the difficult decision to close our Pueblo call center operation as part of a broader effort to streamline operations, adapt to changing business needs, and better serve customers.

One of the most vital components in achieving this is the implementation of robust call center solutions. From the early days of switchboards and rotary phones to today’s cloud-based, AI-enhanced ...

TCN promises immediate access to the latest TCN Operator platform, facilitating seamless scalability. With a commitment to ...

Microsoft MSFT2.32%increase; green up pointing triangle plans to build out its cloud and artificial-intelligence operations in the European Union, including with an expansion of its data-center ...

As a result, there are new challenges for players to face in these regions and beyond, with one of them known as Joint Operations, arriving with the mid-season update. Joint Operations is a unique ...

Software Experts’ ranking of top email marketing software is based on an evaluation of innovation, usability, performance, ...

As customer expectations continue to rise, the ability to adapt quickly and deliver value consistently will define the next ...

LONDON (AP) — Microsoft pledged Wednesday to fight any U.S. government order to halt data center operations in Europe as it sought to soothe concerns among European customers that trans-Atlantic ...