When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went ...

What if the secret to getting more sales was letting people cancel their orders? Back in 2002, Jeff Bezos made a bold move at ...

Bob Solomon was counting the hours until he could start counting sheep in the new queen-size bed he'd ordered from Amazon ... by the time consumers contact customer service, they've exhausted ...

An Amazon-branded palm scanner greeted me at my last doctor’s office visit a few weeks ago. I’m not sure what I’d call the ...

ABC7 News was there for a special roundtable discussion with experts at Amazon's Sunnyvale facilities to learn more about ...

Howell police are urging residents to contact them if they have any information after an incident left one victim out $35,000.

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

A new survey has shed light on the varying quality of customer service experienced by individuals contacting call centres ...

should refer to Contact Scholar Services. WebEx Drop-ins are intended for matters regarding F-1 and J-1 student regulations that can be addressed in 10 minutes or less. Upon clicking the WebEx link, ...

In short order, a scammer took over his cell phone. Part of what happened next is the story you’d expect — the fraudster ...

In this article, we are going to take a look at where Amazon.com, Inc. (NASDAQ:AMZN) stands against other AI stocks surging on news and ratings. According to Daniel Ives, global head of technology ...