Bob Solomon was counting the hours until he could start counting sheep in the new queen-size bed he'd ordered from Amazon ... customer service and spoke to an agent who said the company would get ...

Did you get a random refund from Amazon recently? You aren't alone. Several customers have reported they received a variety of amounts of money from products they ordered months or even years ago, ...

Shares of Amazon.com Inc. rallied Friday, as the value of the e-commerce giant’s stake in Rivian Automotive Inc. has swelled by about $1.8 billion in the past eight sessions. Amazon’s AMZN ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Amazon is refunding some customers who returned items but never received payment - and some have reported receiving refunds for returns made as far back as 2018.

Amazon had hinted refunds were coming during its most recent earnings call on May 1st. CFO Brian Olsavsky confirmed that the ...

Amazon.com is set to refund customers for unresolved returns dating back to 2018 which was shortly after Amazon was set up in Australia. The move follows an internal review that uncovered ...

Amazon.com Inc. customers are suddenly getting refunds for products they purchased and returned as far back as 2018, along with apologies from the online retailer after it discovered “unresolved ...

City crews responded swiftly to repair the damage, and water service was restored around 1:30 p.m. Officials tell us all La Plata residents who live south of the railroad tracks need to follow the ...

This summer, streamer Max will bend the knee and rebrand back to its original name ... the HBO brand into HBO Max will further drive the service forward and amplify the uniqueness that subscribers ...

There was a time, not too long ago, when customer service carried a certain elegance ... they need at their fingertips the moment a call or message comes in or a customer is in front of them.