Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. I recently met with Heap CEO Ken Fine to discuss where businesses ...

Digital transformation involves using technology to improve business effectiveness or efficiency. The idea is to use technology not just to replicate an existing service digitally, but to transform ...

In today’s digital age, businesses are not just competing with the company next door—they’re up against companies across the world, each using cutting-edge technology to get ahead. For any business, ...

Digital transformation is a hot topic today, but what does it mean for small businesses? Eric Lamarre, Kate Smaje, and Rodney Zemmel, senior partners from global management consulting firm McKinsey, ...

Have you ever wondered what the terms digitalization and digital transformation really mean? Are you unsure about when to use these terms and what they mean to you? And, more to the point, what's the ...

The drivers of corporate digital transformation have been the focus of industry and academic attention. To deeply explore the driving factors and influencing mechanisms of corporate digital ...

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At the end of the twentieth century, the emergence of the internet led to organizations’ digital transformation from analogous to digital information (“digitization”), followed by the incorporation of ...