This month's release for Customer Insights brings some new features. These capabilities include availability for Triggers in Microsoft Flow, match rules reordering and duplication, and more. Today, ...

It's October 1, which means it's time for Microsoft's Dynamics 365 and Power Platform 2020 Wave 2 features to begin rolling out. Microsoft also is using the Wave 2 rollout kick-off to announce a few ...

A deep understanding of the customer journey is the foundation of a great customer experience. Dynamics 365 provides a comprehensive view of customer interactions across various touchpoints, enabling ...

SAN FRANCISCO--(BUSINESS WIRE)--Typeface, the generative AI platform for enterprise content creation, and Microsoft today announced an AI-powered experience within Microsoft Dynamics 365 Customer ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft wants to make it easier for its Dynamics 365 ...

Demandbase, an end-to-end ABM software provider, partnered with Microsoft to blend Microsoft’s CDP and Dynamics 365 Customer Insights with its own platform to offer custom-built connectors for ...

Microsoft on Thursday announced a number of artificial intelligence, mixed reality, and customer insights tools for Microsoft Dynamics 365 at its Microsoft Business Forward event in Paris. There is “a ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Bolstered artificial intelligence and data insights ...

Microsoft's September release for Dynamics 365 Customer Insights brought the availability of triggers for Microsoft Flow, better performance for the Power BI Connector, and the ability to reorder and ...